NEW YORKLUMBER

FAQ

Frequently Asked Questions

Everything you need to know about buying, selling, and working with reclaimed lumber.

Get a Free Quote

Describe your needs — we respond within 24 hours.

e.g. john@example.com

US/Canada format: (XXX) XXX-XXXX

US ZIP (10001) or Canadian (A1B 2C3)

Response within 24 hours

General

General Questions

What is reclaimed lumber?

Reclaimed lumber is wood that has been salvaged from existing structures — buildings being demolished or renovated, old barns, warehouses, factories, bridges, and other sources — and repurposed for new construction or woodworking projects. Unlike recycled wood products (which are ground up and reformed), reclaimed lumber retains its original form and is reprocessed as solid wood: de-nailed, inspected, kiln-dried, and often re-milled to new specifications. The wood may be decades or centuries old, and in the case of old-growth timber, it offers qualities that are impossible to replicate with modern plantation-grown lumber.

Is reclaimed lumber as strong as new lumber?

In many cases, reclaimed lumber is actually stronger than modern new lumber. Old-growth timber — the type most commonly found in reclaimed stock — was harvested from trees that grew over hundreds of years in dense forests. This slow growth produced extremely tight grain patterns (20 to 30 growth rings per inch, compared to 4 to 8 in modern plantation wood) and higher wood density. The fiber structure of old-growth wood is inherently more stable, harder, and more rot-resistant than fast-grown lumber. That said, every piece of reclaimed wood needs individual assessment for structural use, as condition varies. Our grading system evaluates each piece for both structural integrity and aesthetic character.

How does New York Lumber ensure quality and consistency?

Every piece of wood that enters our facility goes through a rigorous multi-step process: metal detection and de-nailing, visual inspection and grading, kiln drying to verified moisture content, and a six-point quality control check before shipping. We maintain dimensional tolerances of plus or minus 1/32 inch on milled products. We use both pin-type and pinless moisture meters to verify every piece. Our proprietary dual grading system evaluates both structural capacity and aesthetic character. And every order includes a material passport documenting species, source, processing history, and moisture content readings.

What makes reclaimed wood better than new wood for certain applications?

Reclaimed wood offers several advantages that new wood cannot match. First, old-growth timber has tighter grain, higher density, and greater dimensional stability — physical properties that result from centuries of slow growth in virgin forests. Second, reclaimed wood carries unique aesthetic character: natural patina, aged color depth, nail holes, saw marks, and weathering patterns that tell a visual story. Third, certain species available in reclaimed form — such as American chestnut, old-growth heart pine, and virgin longleaf pine — are functionally extinct in commercial forestry and cannot be purchased new at any price. Finally, reclaimed wood offers documented environmental benefits including carbon savings, landfill diversion, and forest preservation.

Can I visit your facility?

Absolutely. Our Long Island City facility is open Monday through Saturday, 7:00 AM to 5:00 PM on weekdays and 8:00 AM to 2:00 PM on Saturdays. Walk-ins are welcome, but we strongly recommend scheduling an appointment so we can have a knowledgeable team member available to assist you. During a visit, you can browse our current inventory, see our milling and kiln operations, discuss your project requirements, and hand-select specific boards if desired. Our facility is located off the BQE with street parking available and a loading dock for truck access.

Ordering & Pricing

Ordering & Pricing Questions

How is reclaimed lumber priced compared to new lumber?

Pricing varies significantly depending on species, grade, dimensions, and processing level. Common reclaimed dimensional softwood (pine, fir, hemlock) is often priced competitively with or slightly below equivalent new lumber. Standard reclaimed hardwoods (oak, maple) typically range from $6 to $14 per board foot depending on grade and processing. Premium species like American chestnut, old-growth heart pine, and antique white oak command higher prices — typically $12 to $28 per board foot — reflecting their rarity and exceptional quality. Custom milling, profiling, and finishing add to the base cost. We provide detailed, itemized quotes for all inquiries with no obligation.

What are the typical lead times?

In-stock items that have already been kiln-dried and are ready for pickup or delivery can typically ship within 2 to 5 business days. Custom milling orders — planing, profiling, re-sawing, or dimensional cutting — usually take 1 to 3 weeks depending on complexity and quantity. Large orders exceeding 5,000 board feet may require 3 to 6 weeks for sourcing, processing, and quality control. Rare species sourcing (American chestnut, old-growth redwood, antique cypress) may take longer as availability is limited and unpredictable. We provide a specific timeline with every quote and communicate proactively if any delays arise.

Is there a minimum order size?

We do not have a strict minimum order requirement. We are happy to serve individual buyers purchasing a single board for a small project as well as commercial accounts ordering thousands of board feet. However, for custom milling orders (planing, profiling, re-sawing), we have a minimum run of 100 board feet due to equipment setup time. For delivery, our standard minimum is $250 in material value within our primary service area, though curbside pickup from our facility has no minimum at all.

Do you offer volume discounts?

Yes. We offer tiered pricing for larger orders. Orders over 1,000 board feet receive a 5% discount. Orders over 5,000 board feet receive 10%. Orders over 10,000 board feet are priced on a project-specific basis. We also offer trade pricing for contractors, architects, and designers who open a business account with us. Trade accounts receive preferred pricing, net-30 payment terms, and priority scheduling for milling and delivery.

What payment methods do you accept?

We accept cash, check, all major credit cards (Visa, MasterCard, American Express, Discover), ACH bank transfer, and wire transfer. For trade accounts with approved credit, we offer net-30 payment terms. Large project orders may be structured with a 50% deposit and balance due on delivery. We can also provide W-9 documentation and formal invoicing for corporate and institutional accounts.

Can I get a custom quote for my project?

Yes — and we encourage it. The most accurate way to price a reclaimed wood project is to tell us exactly what you need: species (or species preferences), dimensions, quantity, processing level (rough-sawn, planed, profiled), grade, and delivery location. You can submit a quote request through our website, email us at info@new-york-lumber.com, or call our sales team directly. We typically return quotes within 24 to 48 hours. For large or complex projects, we are happy to schedule an in-person or video consultation to discuss specifications in detail.

Products & Species

Products & Species Questions

What species of reclaimed wood do you carry?

Our inventory varies based on sourcing, but we commonly carry over 20 species. Our core stock includes: white oak, red oak, heart pine (longleaf yellow pine), Douglas fir, eastern white pine, hemlock, maple (hard and soft), American elm, ash, and poplar. We regularly carry less common species including American chestnut (extremely rare — from pre-1920s structures), antique cypress, old-growth redwood, yellow birch, hickory, walnut, and cherry. We occasionally source unusual tropical hardwoods — teak, mahogany, purpleheart — from specific demolition projects. Our inventory changes constantly; contact us for current availability of specific species.

Can you match wood from my existing project?

We specialize in species matching and can often find reclaimed wood that closely matches your existing materials. Bring us a sample — even a small offcut or a cross-section — and our senior wood specialist David Kim will identify the species, analyze the grain pattern, assess the color tone, and recommend the best match from our inventory or sourcing network. For restoration and renovation projects where historical accuracy is important, we can source period-appropriate materials that match both the species and the age characteristics of the original woodwork. Matching is one of our most requested services, and our success rate is very high.

What reclaimed wood products do you offer?

We offer reclaimed wood in virtually every form factor used in construction and woodworking. Our standard product categories include: flooring (solid plank in various widths, tongue-and-groove or square-edge), wall paneling (shiplap, tongue-and-groove, bead board, flat panel), ceiling boards, siding, structural beams and timbers, dimensional lumber (2x4 through 2x12, 4x4 through 12x12), live-edge slabs, mantels, shelving, stair treads, countertop stock, and custom mouldings. We also sell rough-sawn and as-is material for buyers who want to do their own processing.

Do you carry reclaimed hardwood flooring?

Yes — reclaimed hardwood flooring is one of our most popular product categories. We offer flooring in a wide range of species including white oak, heart pine, American chestnut, Douglas fir, maple, and elm. Flooring is available in standard and wide-plank widths (3 inches to 12 inches), tongue-and-groove or square-edge profiles, and finish-ready or unfinished surfaces. Thicknesses range from 1/2 inch (for overlay applications) to 3/4 inch (standard) to 1 inch and above (heavy residential and commercial). All flooring is kiln-dried to 6 to 8 percent moisture content and inspected to our quality standards.

Can you provide reclaimed beams and timbers for structural use?

Yes. Reclaimed beams and timbers are a significant part of our business. We carry beams in species including Douglas fir, white oak, heart pine, hemlock, and chestnut, in dimensions ranging from 4x4 up to 16x16 and lengths up to 24 feet. For structural applications, each beam is individually assessed and graded for structural capacity. We can provide load-bearing specifications and work with your structural engineer to ensure compliance with building codes. Many of our reclaimed beams have been in structural service for 100 or more years — a proven track record of performance that no new beam can claim.

Delivery & Logistics

Delivery & Logistics Questions

Where do you deliver?

Our standard delivery service covers New York City (all five boroughs), Long Island, Westchester County, the Hudson Valley (to Newburgh), Northern New Jersey (to Morristown), and Southwestern Connecticut (to Stamford and Norwalk). For deliveries beyond this area, we arrange third-party freight shipping via flatbed or enclosed truck to anywhere in the continental United States. International shipping is available but requires custom quoting. Contact us with your delivery address for a specific shipping quote.

How much does delivery cost?

Delivery pricing is based on distance, order size, and any special handling requirements. Standard delivery within our primary service area (NYC and immediate surrounds) starts at $150 for orders under 500 board feet and is complimentary for orders over $2,500 in material value. Long-distance deliveries, liftgate service, stair carry, and crane coordination are quoted on a per-job basis. Curbside pickup from our Long Island City facility is always free.

Do you offer liftgate and stair-carry delivery?

Yes. We understand that many NYC delivery sites do not have loading docks or ground-level access. Our delivery team offers liftgate service (for street-level unloading from the truck), stair carry (for walk-up buildings without elevators), and interior placement (delivering material to a specific room or floor within the building). Stair carry is charged per flight and is quoted in advance based on quantity and access conditions. For upper-floor deliveries in elevator buildings, we coordinate with building management on elevator reservations and floor protection.

Can I pick up my order in person?

Yes. Curbside pickup from our Long Island City facility is available Monday through Saturday during business hours. For in-stock orders, pickup can typically be arranged within 24 hours of order confirmation. For custom milling orders, we will notify you when your material is ready. Please bring an appropriately sized vehicle — we can help you estimate the vehicle size needed based on your order dimensions. Our team will load your vehicle with a forklift or by hand as appropriate. We have a covered loading area for weather protection during loading.

Sustainability & Environmental Impact

Sustainability & Environmental Impact Questions

Is reclaimed wood more sustainable than new wood?

Significantly so, by every major environmental metric. Reclaimed wood requires zero deforestation — no living trees are cut. It avoids the substantial energy costs of logging, primary milling, chemical treatment, and long-distance transportation that new lumber requires (new lumber consumed in the Northeast often travels 1,200 or more miles from Pacific Northwest or Southern pine forests). It diverts material from landfills where it would decompose and release methane. And it extends the carbon sequestration life of the wood — the CO₂ absorbed by the original tree remains locked in the wood fibers for the duration of its second life. Our lifecycle analysis shows that reclaimed lumber produces 84% fewer CO₂ emissions, uses 80% less energy, and consumes 94% less water than equivalent new lumber.

Can reclaimed wood help with LEED certification?

Yes. Reclaimed wood contributes to LEED certification under multiple credit categories. Most directly, LEED v4 MR Credit: Building Product Disclosure and Optimization — Sourcing of Raw Materials rewards the use of salvaged, reused, and reclaimed materials. Reclaimed wood can also contribute to credits related to construction waste management (by diverting materials from landfill) and regional materials (when sourced locally, as ours is). We provide all documentation needed for LEED submissions, including material passports, chain-of-custody records, sustainability certificates, and estimated carbon savings calculations. We have supported LEED documentation for over 30 certified projects.

What certifications or documentation do you provide?

Every order ships with a material passport that includes: species identification (method and confidence level), source information (building address, type, and approximate age), salvage date, processing details (de-nailing, kiln drying conditions, milling specifications), moisture content readings at multiple stages, structural and character grade assignments, and the name of the quality control inspector who signed off. For green building projects, we provide a separate sustainability certificate documenting estimated CO₂ savings, tree equivalents preserved, water conserved, energy saved, and landfill diversion weight. Both documents are provided as professional PDFs suitable for inclusion in project records, LEED submissions, and client presentations.

How do you calculate the carbon savings of reclaimed wood?

Our carbon tracking methodology, developed in consultation with Columbia University's Earth Institute, accounts for three categories of emissions avoidance. First, avoided production emissions: new lumber production generates approximately 0.74 tons of CO₂ per 1,000 board feet, while our reclaimed processing generates approximately 0.12 tons — a net savings of 0.62 tons per 1,000 BF. Second, avoided landfill emissions: wood decomposing in landfills releases methane at approximately 1.45 tons CO₂-equivalent per ton of wood waste (EPA WARM model). Third, extended carbon storage: wood stores approximately 0.9 tons of carbon per 1,000 board feet, which remains sequestered for the life of the material. These three factors combined produce an average carbon savings of approximately 1.33 tons CO₂-equivalent per 1,000 board feet of reclaimed lumber used in place of new.

Do you have a zero-waste policy?

Yes. Our facility operates on a strict zero-waste-to-landfill policy. Here is where every byproduct goes: sawdust and wood shavings go to Hudson Valley farms for animal bedding. Usable offcuts are sold as craft wood or donated to school woodworking programs. Small scraps become kindling sold to local restaurants with wood-fired ovens. Bark and unusable wood fragments go to a Queens-based composting facility. Extracted nails and metal fasteners go to a local metal recycler. Contaminated material (less than 2% of intake) is disposed of through certified hazardous waste handlers. In 2024, our facility sent exactly zero pounds of waste to landfills.

Technical & Installation

Technical & Installation Questions

Can I use reclaimed lumber for structural applications?

Yes, but it requires proper assessment and engineering approval. Each piece intended for structural use should be individually graded for structural capacity using our structural grading system. Your structural engineer should review the species, grade, dimensions, and condition of the material and approve its use for the specific application. We provide detailed grading information and can work directly with your engineer. Building codes in most jurisdictions accept reclaimed lumber for structural use provided it is properly graded and the engineer of record signs off. Many of our reclaimed beams and timbers have been in structural service for 100-plus years — a real-world performance record that speaks for itself.

What moisture content should I expect?

All lumber leaving our facility is kiln-dried to verified moisture content levels. For interior applications (flooring, paneling, furniture, millwork), we dry to 6 to 8 percent moisture content. For exterior applications (siding, decking, fencing, outdoor furniture), we dry to 12 to 15 percent moisture content. We verify moisture content with both pin-type and pinless meters, and readings are documented on the material passport. It is important to allow reclaimed wood to acclimate to the installation environment for 48 to 72 hours before installation, particularly for flooring applications.

How should I finish reclaimed wood?

Finishing recommendations depend on the species, application, and desired aesthetic. For interior flooring, we recommend oil-based polyurethane (for maximum durability) or hardwax oil (for a more natural look and easier spot repairs). For wall paneling and ceiling boards, a clear matte finish, natural oil, or no finish at all (for a raw, natural look) are all popular options. For exterior applications, a penetrating oil or exterior-rated stain provides protection while allowing the wood to breathe. We strongly advise against film-forming finishes (like polyurethane) on exterior applications, as they can trap moisture and cause premature failure. Our team can provide species-specific finishing recommendations for your project.

Do I need to acclimate reclaimed wood before installation?

Yes. Like all wood products, reclaimed lumber should be allowed to acclimate to the temperature and humidity conditions of the installation environment before installation. We recommend a minimum of 48 to 72 hours of acclimation for flooring, paneling, and millwork applications. During acclimation, unstrap and unstack the material in the room where it will be installed, with spacers between layers to allow air circulation. Check moisture content with a meter before installation — it should be within 2 percentage points of the expected equilibrium moisture content for the space. This step is critical for preventing post-installation movement, gapping, or cupping.

Can reclaimed wood be used in wet areas like bathrooms and kitchens?

Reclaimed wood can be used in bathrooms and kitchens with proper species selection, finishing, and installation practices. Naturally rot-resistant species like white oak, heart pine, and cypress perform well in moisture-prone environments. For bathroom and kitchen flooring, we recommend a marine-grade or wet-rated finish and careful attention to sealing end grain and joints. For bathroom vanity tops and kitchen countertops, an epoxy or marine varnish finish provides water-resistant protection. We do not recommend reclaimed wood for direct wet applications (shower walls, tub surrounds) unless it is specifically a rot-resistant species with a waterproof finish system.

Quick Reference Numbers

Key facts at a glance

40+Species in stock
6-8%Interior MC target
±1/32"Milling tolerance
2-5 daysStandard lead time
$6-$28Price per BF range
100 BFCustom mill minimum
Mon-SatYard hours
24 hrsQuote turnaround

Still Have Questions?

Our team of wood specialists is happy to help with any questions not covered here. Call us, email us, or visit our Long Island City facility in person. We respond to all inquiries within 24 hours.